The hotel was the best base for enjoying a nice quiet area, very close to the city center and old town. Super close to the metro station. - the standard double room I stayed in was brand-new and great-sized.

Spacious room , big bathroom , coffee machine and microwave , fantastic bed

Room too full with design stuff, not enough coffee with coffee machine, internet still not free even though most hotels offer it for free. It would be nice if they could leave some information in the room about public transport [metro] seeing that there is no reception staff. The cookingbooks in the room are really terrible and a waste of paper!

Very modern, great facillities !!

Nothing

This place has quiet and spacious rooms with excellent service.

Quick stay for 2 nights only but everything was great. Our room was nice and had all the necessary stuff. 👍 the staff here were super friendly.

The apartment is great. Just note that I did not meet any staff only by phone.

One problem is that the check in process is a mystery until you arrive and then you learn that there is nobody there to inform you of what to do. Once there you need to make a phone call (expensive and using roaming if you are not from Belgium). It would be nice to be aware of the inconvenient before hand. The check out process was not clear either. Other than that, I loved B-Regent.

I had a fairly nice experience here, everything was great, the location was magnificent short walk to markets, the concert hall, and the metro station opposite. Got queen studio with very nice design when arrived, loved that. A freezer, a kettle and a toaster worked well. The staff was friendly and helpful, offered great services.

Convenient location with a subway station just a short walk away 🚇. the place was spotless, and the staff were super nice and efficient making our stay a breeze.

Check-in and check-out service, openness to the consumer needs

The building and rooms here are of high quality, with convenient decoration.

Easy check in and out (but see below) Everything new Cleaned daily Large bathroom Comfortable bed Cool decor

No ironing facilities despite being advertised as having (I wouldn't have booked here if I had known this) No dvd player despite being advertised as having (not a big deal) On leaving you we're supposed to put your entry card and feedback form in a check out box but there wasn't one.

practical, clean, spacious, good location.

The location is fantastic, very close to a popular nightclub, the rooms are spacious, modern, and have a terrace.

I liked the location with easy access to the underground. The people at the breakfast room were very nice and helpfull. The room was spacious and comfortable. The fact the certain things in the room still needed to be fixed did not bother me.

I found that the bath is a bit difficult to get in and out off as it is fairly high off the ground. Having sustains a knee injury it made it a bit difficult to bath. There should be proper coffee cups in the cupboards and a number of coffee sachets, teabags, sugar etc. I could not make use of the safe since it wasn't fixed in place and no english instructions. The clothes rail gave way in the wardrobe as its been cut to short. I have stayed in other hotels in Brussels with reception service on 24 hrs and did not pay as much as I've paid with b Apart Hotels.

We arrived at b apart hotel at late night. Our room was dirty, and much more incredible, the bed sheets were dirty, full of body hair. The worst clean service Ever!